The verify screen in CareFree is a very powerful tool which allows you to edit the status or client/carer calls. Good reasons for doing this might include the carer not logging in or out correctly at the clients home (see ECM). The tool will allows you change many aspects of a call, it might be that the times are wrong, or that the carers swapped shifts, verify would give you the options to correct these anomalies.

You can access the Verify tool from the top menu bar of CareFree:

This will open the main verify screen which looks like this:

Notice that in the bottom left corner you can verify from different approaches, you might want to verify from a “Day” which allows you to see all calls that day. Or more commonly you might want to verify by Carer, this is usually done in conjunction with time-sheets.

Its up to you as a business how you do this.

Have a look at the call key - this shows you the different types of calls fed into the Verify system: