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Occasionally in CareFree the folders can become un-mapped. This can be due to a computers group policy set by your IT service desk. If this has happened it can cause the below error message to appear when: emailing rotas, previewing reports or exporting a form within CareFree.

Use the following instructions to resolve this issue.

1. From the CareFree main menu, go to Tools

2. Go to Options & Settings

3. Click Personal Options

4. Using the left of the screen, click External Links