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roadrunnerwritingatag
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roadrunnerwritingatag [2019/01/04 12:03] cfadmin |
roadrunnerwritingatag [2019/01/08 15:03] (current) cfadmin |
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| This page will explain how to write an NFC tag for customers using the electronic call monitoring system - RoadRunner. It is vitally important to ensure NFC tags are written properly to ensure a smooth and successful sign in/out process. | This page will explain how to write an NFC tag for customers using the electronic call monitoring system - RoadRunner. It is vitally important to ensure NFC tags are written properly to ensure a smooth and successful sign in/out process. | ||
| - | ===== Downloading the Tag Writing Software ===== | + | ===== Downloading the Tag Writing App ===== |
| + | In order to successfully write an NFC tag, you must download the correct tag writing app on an android handset. If you already have the correct app then go to the next section of this page. | ||
| 1. Go to the **Play Store** app on your android handset to download the correct tag writing software | 1. Go to the **Play Store** app on your android handset to download the correct tag writing software | ||
| Line 25: | Line 26: | ||
| ===== Writing an NFC Tag ===== | ===== Writing an NFC Tag ===== | ||
| - | 1. The following screen will appear | + | Follow the above instructions if you have not downloaded the correct tag writing software. |
| + | |||
| + | 1. Once you have opened the app, the following screen will appear: | ||
| {{ :wiki:2019-01-04_10h28_49.png?300 |}} | {{ :wiki:2019-01-04_10h28_49.png?300 |}} | ||
| <WRAP center round important> | <WRAP center round important> | ||
| - | If this screen does not appear you may have downloaded the incorrect application. Repeat the beginning of these instructions to download the correct application. | + | If this screen does not appear you may have downloaded the incorrect application. Go to the top of this page to the beginning of these instructions to download the correct application. |
| </WRAP> | </WRAP> | ||
| Line 45: | Line 48: | ||
| {{ :wiki:2019-01-04_10h31_19.png?600 |}} | {{ :wiki:2019-01-04_10h31_19.png?600 |}} | ||
| + | **1** = indicates that this is for a client\\ | ||
| **Company ID** = this is a 4-digit number that is provided from CareFree\\ | **Company ID** = this is a 4-digit number that is provided from CareFree\\ | ||
| - | **Client ID** = this is taken from the Client’s record in CareFree | + | **Client ID** = this is taken from the Client’s record in CareFree\\ |
| //The Client’s ID is stated next to the Client’s Forename field as shown below:// | //The Client’s ID is stated next to the Client’s Forename field as shown below:// | ||
| {{ :wiki:2019-01-04_10h33_07.png?300 |}} | {{ :wiki:2019-01-04_10h33_07.png?300 |}} | ||
| Line 58: | Line 62: | ||
| There must only be 3 commas in the data in those exact positions. If too many or few are written the tag will not be processed by the RoadRunner application. The name cannot have any commas in either. The sequence in which the data is written must be in that format above. For example, the Client ID cannot come before the Company ID etc. | There must only be 3 commas in the data in those exact positions. If too many or few are written the tag will not be processed by the RoadRunner application. The name cannot have any commas in either. The sequence in which the data is written must be in that format above. For example, the Client ID cannot come before the Company ID etc. | ||
| </WRAP> | </WRAP> | ||
| + | \\ | ||
| 5. Click **Write Tag** | 5. Click **Write Tag** | ||
roadrunnerwritingatag.1546599811.txt.gz · Last modified: 2019/01/04 12:03 by cfadmin
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