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maintaining_carefree_passwords [2018/10/05 11:43] cfadmin |
maintaining_carefree_passwords [2022/10/11 12:01] (current) cfadmin |
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This part of the knowledge base will explain how to change and reset passwords for CareFree users. | This part of the knowledge base will explain how to change and reset passwords for CareFree users. | ||
+ | |||
+ | This page will also explain how to change your own password if required to do so. | ||
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===== Resetting and Changing Passwords ===== | ===== Resetting and Changing Passwords ===== | ||
- | By default, the password for a new user is set up as being the same as their user name. This can be altered using the passwords screen. To access this screen: | + | If you would like to reset a CareFree users password. This can be altered using the passwords screen within the Tools menu. To access this screen: |
1. Go to the **Tools** menu at the top of the screen | 1. Go to the **Tools** menu at the top of the screen | ||
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3. Click **Passwords** | 3. Click **Passwords** | ||
- | {{ :wiki:2018-10-04_16h42_45.png |}} | + | {{ :wiki:maintain_users_menu_passwords.png }} |
4. The passwords screen will then appear | 4. The passwords screen will then appear | ||
- | {{ :wiki:2018-10-04_16h43_36.png |}} | + | {{:2022-10-11_10h39_23.png?600|{{:2022-10-11_10h39_23.png?400|}} |
5. Select the user whose password you wish to change | 5. Select the user whose password you wish to change | ||
- | 6. Type new password in the **New Password** field | + | 6. Press the **Reset** button |
+ | |||
+ | 7. The password for the selected user will then update to a temporary password. When they next login with this password they will be prompted to change it to a new one. | ||
- | 7. Click **Change** to change the user’s password | ||
- | 8. By clicking **Reset** this will change the user’s password to the default setting (their username) | ||
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3. Click **Shared Options** | 3. Click **Shared Options** | ||
- | {{ :wiki:2018-10-05_09h12_25.png |}} | + | {{ :wiki:shared_options.png |}} |
4. When the shared options screen appears, click **Security** listed down the left of the screen | 4. When the shared options screen appears, click **Security** listed down the left of the screen | ||
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1. Go to **Tools** | 1. Go to **Tools** | ||
- | 2. Click **Change your own password…** | + | 2. Click **Change password** |
- | {{ :wiki:2018-10-05_10h41_00.png |}} | + | {{ :wiki:change_your_own_password.png |}} |
3. Users must enter their **Old Password** to begin with | 3. Users must enter their **Old Password** to begin with | ||
- | {{ :wiki:2018-10-05_10h42_25.png |}} | + | {{ :wiki:reset_password.png |}} |
4. Users must then enter a **New Password** and confirm the new password | 4. Users must then enter a **New Password** and confirm the new password |