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maintaining_carefree_passwords
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maintaining_carefree_passwords [2018/10/05 10:48] cfadmin |
maintaining_carefree_passwords [2022/10/11 12:01] (current) cfadmin |
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| This part of the knowledge base will explain how to change and reset passwords for CareFree users. | This part of the knowledge base will explain how to change and reset passwords for CareFree users. | ||
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| + | This page will also explain how to change your own password if required to do so. | ||
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| ===== Resetting and Changing Passwords ===== | ===== Resetting and Changing Passwords ===== | ||
| - | By default, the password for a new user is set up as being the same as their user name. | + | If you would like to reset a CareFree users password. This can be altered using the passwords screen within the Tools menu. To access this screen: |
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| - | This can be altered using the passwords screen. To access this screen: | + | |
| 1. Go to the **Tools** menu at the top of the screen | 1. Go to the **Tools** menu at the top of the screen | ||
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| 3. Click **Passwords** | 3. Click **Passwords** | ||
| - | {{ :wiki:2018-10-04_16h42_45.png |}} | + | {{ :wiki:maintain_users_menu_passwords.png }} |
| 4. The passwords screen will then appear | 4. The passwords screen will then appear | ||
| - | {{ :wiki:2018-10-04_16h43_36.png |}} | + | {{:2022-10-11_10h39_23.png?600|{{:2022-10-11_10h39_23.png?400|}} |
| 5. Select the user whose password you wish to change | 5. Select the user whose password you wish to change | ||
| - | 6. Type new password in the **New Password** field | + | 6. Press the **Reset** button |
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| + | 7. The password for the selected user will then update to a temporary password. When they next login with this password they will be prompted to change it to a new one. | ||
| - | 7. Click **Change** to change the user’s password | ||
| - | 8. By clicking **Reset** this will change the user’s password to the default setting (their username) | ||
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| 3. Click **Shared Options** | 3. Click **Shared Options** | ||
| - | {{ :wiki:2018-10-05_09h12_25.png |}} | + | {{ :wiki:shared_options.png |}} |
| 4. When the shared options screen appears, click **Security** listed down the left of the screen | 4. When the shared options screen appears, click **Security** listed down the left of the screen | ||
| {{ :wiki:2018-10-05_09h46_00.png |}} | {{ :wiki:2018-10-05_09h46_00.png |}} | ||
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| + | ===== Change Your Own Password ===== | ||
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| + | Users have the ability to change their own password if required to do so. | ||
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| + | If CareFree does not ask for passwords to be changed on a regular basis our recommended is for users to change their own password every 30 days or when they feel it is necessary to do so. This ensures that staff are accessing CareFree under their own user account and not logging in as somebody else. | ||
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| + | 1. Go to **Tools** | ||
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| + | 2. Click **Change password** | ||
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| + | {{ :wiki:change_your_own_password.png |}} | ||
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| + | 3. Users must enter their **Old Password** to begin with | ||
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| + | {{ :wiki:reset_password.png |}} | ||
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| + | 4. Users must then enter a **New Password** and confirm the new password | ||
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| + | 5. Click **Change** once completed | ||
maintaining_carefree_passwords.1538729315.txt.gz · Last modified: 2018/10/05 10:48 by cfadmin
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