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Both sides previous revision Previous revision Next revision | Previous revision | ||
igc_password_expiry [2018/10/04 15:26] cfadmin |
igc_password_expiry [2024/04/02 11:29] (current) cfsupport |
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<WRAP center round important 100%> | <WRAP center round important 100%> | ||
- | **Please note that all users __must__ log into IGC using the [[https://hosted.carefreeapp.co.uk/RDWeb|IGC Login URL]] __not__ the RDP connection when their password has expired** | + | **Please note that all users __must__ log into IGC using the [[https://cloud.carefreeapp.co.uk/RDWeb|IGC Login URL]] __not__ the RDP connection when their password has expired** |
</WRAP> | </WRAP> | ||
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<WRAP center round important 100%> | <WRAP center round important 100%> | ||
- | **Before ringing the support desk please attempt to log in using the [[https://hosted.carefreeapp.co.uk/RDWeb|IGC Login URL]] as there is a possibility that the password has expired** | + | **Before ringing the support desk please attempt to log in using the [[https://cloud.carefreeapp.co.uk/RDWeb|IGC Login URL]] as there is a possibility that the password has expired** |
</WRAP> | </WRAP> | ||
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- | 1. Log in using the [[https://hosted.carefreeapp.co.uk/RDWeb|IGC Login URL]]. A message indicating that your password has expired may appear as shown in the example below: | + | 1. Log in using the [[https://cloud.carefreeapp.co.uk/RDWeb|IGC Login URL]]. A message indicating that your password has expired may appear as shown in the example below: |
{{ :wiki:2018-10-04_11h59_3622.png?450 |}} | {{ :wiki:2018-10-04_11h59_3622.png?450 |}} | ||
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<WRAP center round important 100%> | <WRAP center round important 100%> | ||
**If the browser has remembered the previous password please ensure this is changed to the new password** | **If the browser has remembered the previous password please ensure this is changed to the new password** | ||
+ | </WRAP> | ||
+ | |||
+ | <WRAP round tip 100%> | ||
+ | **To see how to log into CareFree (hosted) please see the page [[igc_login|Logging into CareFree (Hosted)]]** | ||
</WRAP> | </WRAP> |