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externallinks [2019/01/14 11:22] cfadmin created |
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| ====== External Links ====== | ====== External Links ====== | ||
| </WRAP> | </WRAP> | ||
| + | Occasionally in CareFree the folders can become unmapped. This can be due to a computers group policy set by your IT service desk. If this has happened it can cause an error message to appear when emailing rotas, previewing reports or exporting a form within CareFree. | ||
| - | <wrap em>Introduction</wrap> | + | Some of the errors you may expect to see look similar to the error messages below: |
| - | ===== Downloading the Tag Writing App ===== | + | {{:wiki:2019-01-14_13h59_42.png|The report file 'X' was not found. Please check you have the report files correctly installed / The report file can't be created in the folder 'X'. Check the folder exists and you have sufficient access rights}} |
| - | In order to successfully write an NFC tag, you must download the correct tag writing app on an android handset. If you already have the correct app then go to the next section of this page. | + | |
| - | 1. Go to the **Play Store** app on your android handset to download the correct tag writing software | + | Use the following instructions to resolve this issue. |
| - | {{ :wiki:2019-01-04_10h25_16.png |}} | + | 1. From the CareFree main menu, go to **Tools** |
| - | 2. Search for **NFC TAGSTAND** | + | 2. Go to **Options & Settings** |
| - | {{ :wiki:2019-01-04_10h26_11.png?300 |}} | + | 3. Click **Personal Options** |
| - | 3. There may be numerous apps that appear using this search text but it is very important to download the app named **NFC Writer by Trigger**. See below the app that is circled | + | {{ :wiki:2019-01-14_10h29_39.png |}} |
| - | {{ :wiki:2019-01-04_10h26_57.png?300 |}} | + | 4. Using the left of the screen, click **External Links** |
| - | 4. Download **NFC Writer by Trigger** then open the application | + | {{ :wiki:2019-01-14_10h31_23.png |}} |
| - | {{ :wiki:2019-01-04_10h27_41.png |}} | + | 5. Select a row within the **Import and Export** section |
| - | ===== Writing an NFC Tag ===== | + | {{ :wiki:2019-01-14_11h00_34.png |}} |
| - | Follow the above instructions if you have not downloaded the correct tag writing software. | + | <WRAP center round info> |
| - | + | Please note that this will need to be repeated for the other rows in this section\\ \\ | |
| - | 1. Once you have opened the app, the following screen will appear: | + | <wrap em>Shared reports must be left as it is. If this is changed it will stop the reports working</wrap> |
| - | + | ||
| - | {{ :wiki:2019-01-04_10h28_49.png?300 |}} | + | |
| - | + | ||
| - | <WRAP center round important> | + | |
| - | If this screen does not appear you may have downloaded the incorrect application. Go to the top of this page to the beginning of these instructions to download the correct application. | + | |
| </WRAP> | </WRAP> | ||
| - | 2. Press **Additional Tag Types** | + | 6. Click on the **Ellipsis Button** displayed to the far right on the row |
| - | {{ :wiki:2019-01-04_10h30_02.png?300 |}} | + | {{ :wiki:2019-01-14_10h58_51.png |}} |
| - | 3. Press **Text** | + | 7. The browse for folder box will appear, find the name of the user account logged into your computer\\ <wrap lo>In this example the user account logged into the computer is Lyndsay Williamson</wrap> |
| - | {{ :wiki:2019-01-04_10h30_34.png?300 |}} | + | {{ :wiki:2019-01-14_11h15_28.png |}} |
| - | + | ||
| - | 4. The entered must be as follows (please see below for information on each piece of data): | + | |
| - | + | ||
| - | {{ :wiki:2019-01-04_10h31_19.png?600 |}} | + | |
| - | + | ||
| - | **1** = indicates that this is for a client\\ | + | |
| - | **Company ID** = this is a 4-digit number that is provided from CareFree\\ | + | |
| - | **Client ID** = this is taken from the Client’s record in CareFree\\ | + | |
| - | //The Client’s ID is stated next to the Client’s Forename field as shown below:// | + | |
| - | {{ :wiki:2019-01-04_10h33_07.png?300 |}} | + | |
| - | **Client Name** = this is the Client’s Surname and Forename | + | |
| - | + | ||
| - | For example: | + | |
| - | + | ||
| - | {{ :wiki:2019-01-04_10h34_30.png |}} | + | |
| - | + | ||
| - | <WRAP center round important> | + | |
| - | There must only be 3 commas in the data in those exact positions. If too many or few are written the tag will not be processed by the RoadRunner application. The name cannot have any commas in either. The sequence in which the data is written must be in that format above. For example, the Client ID cannot come before the Company ID etc. | + | |
| - | </WRAP> | + | |
| - | \\ | + | |
| - | 5. Click **Write Tag** | + | |
| - | {{ :wiki:2019-01-04_10h48_49.png?300 |}} | + | 8. Expand the user and select the **Documents** folder |
| - | 6. Once you see this screen place the phone on the NFC tag | + | {{ :wiki:2019-01-14_11h17_55.png |}} |
| - | {{ :wiki:2019-01-04_10h49_21.png?300 |}} | + | 9. Click **OK** to save the folder location |
| - | 7. You will hear a beep then a notification letting you know the tag has been written successfully | + | 10. Ensure this folder location is set on the **Import People**, **Invoices and Returns**, **Wages and Payroll**, **Carers Training**, **Personal Folder** and **Email Folder** rows - <wrap em>DO NOT change the Shared Folders folder location</wrap> |
| - | {{ :wiki:2019-01-04_10h49_56.png?300 |}} | + | 11. Click **OK** to save the changes |
| - | 8. Click **Finished** | + | {{ :wiki:2019-01-14_16h26_48.png |}} |
externallinks.1547461328.txt.gz · Last modified: 2019/01/14 11:22 by cfadmin
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